Talent Search People
We are looking for a Content Moderator with a native level of German and an Excellent level of English. This person will be responsible for ensuring a safe experience for users of social media and its communities. A good understanding of social media and excellent attention to detail are required.
As a Content Moderator, your main objective will be to ensure a safe social media environment by screening and monitoring the sites.
You will be responsible for:
– Screening and monitoring the sites for abusive, violent, or other inappropriate content.
– Ensuring a safe online community.
– Becoming and remaining knowledgeable about leading social media products and community standards.
– Investigating and resolving issues reported on social media, such as requests for account support and reports of potentially abusive content.
– Reviewing reported content within agreed turnaround times and standards of quality.
– Escalating issues outside the company policy.
We are looking for a person with the following qualifications, experience and skills:
– Excellent level of German or French and English.
– Experience working with social media monitoring is a plus.
– Strong interpersonal and communication skills.
– Great attention to detail.
– Empathy, yet capable of dealing with possible strong abhorrent images.
– Good understanding of social media.